Communication Skills Training Photo Gallery
Assertive Skills Training - SHRI
Corporate Make-Over for Ladies - HR Skills
Customer Service Training - Ministry of Defence
Achieving Customer Service Excellence - Sony South East Asia
Fundamentals of Problem Solving - Ministry of Defence
Corporate Makeover for Ladies - PSB Academy  
Customer Service Training - Executive Counselling Training Academy (ECTA)
Projecting a Professional Image for Business Success Seminar - Association of Small & Medium Enterprise (ASME)
Professional Grooming for Ladies - ERC Institute
Fundamentals of Problem Solving Seminar - Association of Small & Medium Enterprise (ASME)
Advance Customer Service Skills - SAFTI Service Center
Professional Image Workshop - ERC Institute  
Cross-Cultural and Business Etiquette Workshop - Sembcorp Industries Ltd
What participants say:

"Well done! It was good one, well organized.  Everyone was tasked to do their part." PTE Derek

"Carina has been a pleasant facilitator and has shown that the course was well thought out.  Well done!" LCP Fahmi

"Ideas given were good. Course pace was good, vocalization was good!" PTE Tong

"Carina is really very knowledgeable and the workshop is well organized!" CPL Teo

"The course is very useful in the future in any related customer service related jobs so that we are prepared to deal with
hard customers.  The course was also fun and interative. Good job!" CPL Khairul

"The course is seriously useful, totally awesome!" PTE Chua

"The facilitator is great in her lessons and is able to provide personal experiences which I felt way extremely useful and
applicable to us in future." REC Antonio

"Speaker captivated me with her short stories as well as her passion." CPL Nicholas

"Facilitator is clear and interesting in her delivery of course materials.  Light yet important knowledge taught." PTE Yeo

"The facilitator did a fantastic job in engaging her audience and keeping the mood and spirit of the room elevated."
PTE Mohamed Nazeem

"Ms Tien shared many stories and personal experiences that made this course much more enjoyable and realistic."
REC Jay

Training Video 1

Training Video 2

Training Video 3
View Video
What participants say:

"Excellent! I will recommend to my management." Michael Oh

"Allows me to correctly learn and apply useful techniques." Steven Ong

"Clearly explain about the important of service attitude." Alex Ang

"No comments, very good." Teh Say Hian
View Video
What participants say:

"........ a powerful presenter." ECTA Participant
What participants say:

“A lot of quiz an personality test, I like it.”

“A well explained presentation, very detailed.”

“The material is well done, especially introducing video clips every once a while.”

“Good speaker, able to speak and project her voice.”

“The trainer speaks well and easy to understand.”

"The workshop is good and met the objectives.
“.........invest on yourself that improves and maximizes your
talent.
Communication Skills are enormously important
and worth a college degree.” –
Warren Buffet


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