Associate Trainers (Chinese Speaking)   

Type: Part-Time           

Requirements and Pre-Requisites:

• Native Chinese speaking soft skills trainers
• A bachelor's degree, preferably in a business related area
• Corporate training experience or a strong business background
• Training or teaching experience in Asia, preferably in China
• A professional teaching qualification (CELTA, TEFL, TESOL, ACTA) is preferred but not essential
• Legal residence of Singapore

Areas of Topics Include:

1.   Customer Service Topics:

• Handling Difficult Customers
• Excel in Customer Service
• Service Recovery
• Call Centre Customers Service

2.   Personal Effectiveness Topics:

• Stress Management
• Time Management
• Work Life Balance

3.   Communication Topics:

• Public Speaking
• Interpersonal Skills
• Assertive Skills
• Effective Telephone Skills
• Conflict Management
• Business Image and Etiquette
• Problem Solving and Decision Making

Please submit your photograph, resume, training experiences/projects and a short profile to: career@the-voice-room.com.  Only selected candidates will be notified.